Privacy Policy

The Wandering Rocks Family — Privacy Policy
Last updated: February 20, 2026

This Privacy Policy explains how The Wandering Rocks Family (“we,” “us,” “our”) collects, uses, and shares information when you visit or make a purchase on thewanderingrocksfamily.com (the “Site”).

1) Information We Collect

Information you provide

  • Name, email, shipping address, and other details you provide at checkout

  • Order details (items purchased, order notes)

  • Messages you send us for customer support

Information collected automatically

  • IP address, browser type, device info, pages viewed, and general usage data

  • Cookie and analytics data (see “Cookies & Analytics”)

Payments

  • Payments are processed through PayPal. We do not store full payment card numbers. PayPal may collect and process payment information under their policies.

2) How We Use Your Information

We use your information to:

  • Process and fulfill orders (including shipping)

  • Provide customer support and communicate about orders

  • Improve and maintain the Site (including troubleshooting and performance)

  • Help prevent fraud and protect our business

  • Comply with legal, tax, and accounting requirements

3) Cookies & Analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics may use cookies and similar technologies to collect usage information.

You can control cookies through your browser settings. Disabling cookies may impact certain Site features.

4) How We Share Information

We share information only as needed to run the store, including:

  • PayPal (to process payments)

  • Shippo (to create shipping labels and fulfill delivery)

  • Service providers that help operate the Site (e.g., hosting or basic site tools), as needed

We do not sell your personal information.

5) Data Retention

We keep order and customer records as long as reasonably necessary to:

  • Fulfill orders and provide support

  • Maintain business, tax, and accounting records

  • Resolve disputes and enforce agreements

6) Your Choices
  • Email us at thewanderingrocksfamily@gmail.com to request access, correction, or deletion of your information (subject to legal requirements and recordkeeping).

  • If we offer marketing emails in the future, you’ll be able to unsubscribe using the link provided.

7) Security

We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure.

8) Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9) US-Based Operations

We operate in the United States. If you access the Site from outside the US, your information may be processed in the US.

10) Changes to This Policy

We may update this policy from time to time. The “Last updated” date reflects the latest version.

11) Contact
Email: thewanderingrocksfamily@gmail.com
Mailing address: 2809 E. Hamilton Ave. #4081, Eau Claire, WI 54701